Introduction
Falco Consulting Group values your privacy (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Ontario and Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ontario Freedom of Information and Protection of Privacy Act (FIPPA).
By using our website https://www.falcoconsultingroup.com, you agree to the practices described in this policy.
Information We Collect
- Personal Information:
- Name, email address, phone number, and company details collected through contact forms or consultation requests.
- Payment details for transactions (processed securely).
- Non-Personal Information:
- Browser type, IP address, device type, and user behavior on our website via cookies and analytics tools.
- Sensitive Information:
- Any additional data you voluntarily provide, such as details included in messages or documents shared during consultations.
How We Use Your Information
- Provide business consulting services
- Process payments and manage appointments.
- Improve website functionality and customer experience.
- Send newsletters, updates, and promotional content (with your consent).
- Comply with legal requirements.
Legal Basis for Data Collection
- Consent: You voluntarily provide your data by filling out forms or contacting us.
- Contractual Obligation: For fulfilling requested services.
- Legal Compliance: To adhere to applicable laws and regulations.
Sharing Your Information
- Service Providers: For hosting, payment processing, or email marketing.
- Legal Authorities: To comply with legal obligations or in cases of fraud prevention.
Cookies and Tracking Technologies
- Essential Cookies: For website functionality.
- Analytics Cookies: To monitor performance and usage.
Data Security
We employ industry-standard security measures to safeguard your information, including encryption, secure servers, and regular security audits.
However, no data transmission over the Internet can be guaranteed as entirely secure.
Retention of Information
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights (Under PIPEDA and Ontario Law)
You have the right to:
• Access your personal data and request corrections.
• Withdraw consent for marketing communications.
• Request the deletion of your personal information, subject to legal obligations.
To exercise these rights, contact us at info@falcoconsultingroup.com.
Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of third parties and encourage you to review their policies.
Compliance with Ontario and Canadian Laws
We adhere to the following:
• PIPEDA: Governing the collection, use, and disclosure of personal information in Canada.
• FIPPA: For transparency in data management when dealing with public sector information.
• CASL (Canada’s Anti-Spam Legislation): Ensuring all marketing emails are sent with explicit consent.
Changes to this Privacy Policy
We reserve the right to modify this policy as needed. Updates will be posted on this page with a revised effective date.
Contact Us
For questions or concerns about this policy, please contact us at:
• Email: info@falcoconsultingroup.com
• Phone: 226-973-9176
Last Updated: December 21st, 2024